Privacy Policy

The Golden Dragon Collectibles
Effective Date: 1 December 2026

1. Introduction

The Golden Dragon Collectibles ("we," "our," or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, sell or trade collectibles with us, contact us, or otherwise use our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Information You Provide

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Account login details
• Information provided through contact forms
• Information related to sales, trades, or buylist submissions

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Referral sources
• Cookie identifiers

3. How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Process payments
• Ship products
• Provide customer support
• Respond to inquiries
• Manage accounts
• Prevent fraud and unauthorized activity
• Improve our website and services
• Comply with legal obligations
• Send order updates and service communications

Where permitted by law and with your consent where required, we may send promotional emails regarding products, offers, and events.

4. Legal Basis for Processing (EEA and UK Users)

Where applicable, we process personal data based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent

You may withdraw consent at any time where processing is based on consent.

5. Payment Processing

Payments may be processed through third-party payment providers.

We do not store complete payment card details on our servers.

Payment providers process your information according to their own privacy policies and security standards.

6. Sharing of Information

We do not sell personal information.

We may share information with:

• Payment processors
• Shipping and courier companies
• Website hosting providers
• Analytics providers
• Professional advisers
• Government authorities where legally required

All third parties are expected to protect personal information appropriately.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on applicable laws and business requirements.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Ensure website functionality
• Remember user preferences
• Analyze website traffic
• Improve user experience
• Support security measures

You may manage cookie preferences through your browser settings or our cookie consent tools where available.

9. Security

We implement reasonable technical and organizational measures to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no internet transmission or storage system can be guaranteed completely secure.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

11. Children's Privacy

Our services are not directed at children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.

12. International Data Transfers

Your information may be processed or stored in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect transferred personal data.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of any third-party websites they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

The Golden Dragon Collectibles
Email: info@thegoldendragoncollectibles.com
Website: www.thegoldendragoncollectibles.com

If you are located in the European Union, you also have the right to lodge a complaint with your local data protection authority.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.